Columbia, Mo., April 12, 2012 – To better serve customers, U.S. Cellular (NYSE: USM) recently merged the St. Louis and Mid-Missouri markets into one, now known as the Missouri market. Nathan Waddell has been named the director of sales for the new market and will assume responsibilities for the newly expanded market, overseeing the leadership teams and all associates across the state of Missouri and in the St. Louis Metro East Area of Illinois.
“Over the years, Nathan has demonstrated his passion and commitment to customers in Missouri and beyond,” said Nick Wright, regional vice president for U.S. Cellular. “With the new market, Nathan will continue to lead associates to ensure they communicate the unique benefits that make U.S. Cellular customers the happiest in wireless.”
The strategic business change will enable the company to leverage and better streamline existing resources in order to improve efficiencies that will help associates continue to deliver the best customer service in the industry. U.S. Cellular’s business office in Columbia will serve as the headquarters for the new Missouri market.
Prior to his new role, Waddell served as director of sales for U.S. Cellular in the Mid-Missouri market. He has been with the company for more than 12 years, holding several leadership positions, including field marketing manager and area sales manager. Waddell earned his master’s degree in management at the University of Phoenix and received a Bachelor of Science in Business Management from Old Dominion University in Norfolk, Va. He currently resides in Columbia with his wife and two children.
About U.S. Cellular
U.S. Cellular rewards its customers with unmatched benefits and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by its high-speed nationwide network that has the highest call quality of any national carrier. U.S. Cellular was named a J.D. Power and Associates Customer Service Champion in 2012 for the second year in a row and received PC Magazine’s 2011 Readers’ Choice Award. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.
For more information:
Sara Randolph
314-436-9090
sara@hausergrouppr.com
Tags: columbia, director of sales, Metro East, mid-missouri, nathan waddell, nick wright, promotions, smartphones, St. Louis, U.S. Cellular